Make the Most of Service Customer's Time - Presented by Jordan Duguay
Relationships can thrive or die in the service drive. This session is designed to show you how to make, maintain, and build customer relationships after the sale, by providing the customer with a seamless service interaction. I will take you from appointment request to vehicle pick up and provide insight into how to make the most of each point of contact with the customer, cementing and strengthening the relationship along the way. I will discuss topics ranging from the first voice your customer hears and how they can help them, eliminating transfers, freeing up your advisors to perform their job more efficiently and effectively, and making the most of your customer interactions.
Make the Most of Service Customer's Time - Presented by Jordan Duguay - April 11th @ 1:30 Rm16 #DigitalDealer22
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